What we do best
Our Services
Additional Services
We at Tech Masters also offer a variety of other services, to move your company forward with the latest in:
- Video Conferencing
- Polycom Phone Systems
- Smart Boards
- IT Project Management
- Video Surveillance
- Cyber Security
Schedule a meeting by contacting us today!
Desktop Support
Our Service Desk offering delivers the primary benefit of increasing your employee productivity by offering staff a single point of contact for IT problem resolution. And we allow your current IT staff to focus on higher value tasks and company-specific line of business application support and critical projects while we take care of day-to-day support.
Our Service Desk offering includes incident/request recording and routing support with options to include incident resolution, service operations bridge, escalation management, remote desktop support, access management and VIP support.
Our dedicated desktop support technician will help troubleshoot IT issues to ensure that your systems are maintained.
Telephone Support
Our support ranges from assisting your front line staff to aiding your internal IT and management staff.
Remote Administration
We use a variety of tools to shadow and assist your staff, to address immediate concerns and get them back on track quickly and efficiently.
Onsite Support
When a phone call alone will not do, we are able to go onsite for further diagnosis and repair.
System Building
As Dell and Lenovo partners, we can get you the system that fits your business needs and budget. We also work with many suppliers to be able to craft you the perfect solution from scratch.
Patch Management
Improve security and reduce common workstation issues with our patch management of workstations service (Windows), as part of either the regular workstation patch management process, or critical workstation patch management.
Hardware Migration
Our team is adept at ensuring your important files move from your existing model to your new model.
AntiSpyware & AntiVirus
We proactively ensure virus disruptions are minimized to improve productivity and data security with 24/7 monitoring and maintenance of centrally managed antivirus servers, reporting, checking logs for unusual activity and updating workstations. We ensure that you have the required protection in place to meet your requirements from your insurance company related to cyber-security.
